A01085

10/17/2002

10/17/2002

CAR_PRO Version 00.03

CLOSED

Host IP = UNAVAILABLE in information window of CPServer.

Host IP = UNAVAILABLE in information window of CPServer. Colud not access CAR_PRO on Client PC but host works fine. When we checked the HostIP Address in the information window of CPServer it said "UNAVAILABLE"

This problem is believed to be caused by a corruption in one or more TCP/IP files.

Remove all TCP/IP protocols from network properties and allow the PC to re-boot. Then re-install the TCP/IP protocols and again allow the PC to re-boot. Once Windows comes back up everything should be fine.

Knowledge Base Article
Article#	A01085
Date	10/17/2002
Applies To	CAR_PRO Version 00.03
Status	CLOSED

Description	Host IP = UNAVAILABLE in information window of CPServer.
Symptoms	Host IP = UNAVAILABLE in information window of CPServer. Colud not access CAR_PRO on Client PC but host works fine. When we checked the HostIP Address in the information window of CPServer it said "UNAVAILABLE"
Cause	This problem is believed to be caused by a corruption in one or more TCP/IP files.
Solution	Remove all TCP/IP protocols from network properties and allow the PC to re-boot. Then re-install the TCP/IP protocols and again allow the PC to re-boot. Once Windows comes back up everything should be fine.