Knowledge Base Article
Article# A01106
Date 8/26/2003
Applies To CAR_PRO Any Version
Status CLOSED
Description With Windows XP and 2000 the printer does not recognize a custom paper size even after following the printer setup instructions in the CAR_PRO Help file.
Symptoms With Windows XP and 2000 the printer does not recognize a custom paper size even after following the printer setup instructions in the CAR_PRO Help file.
Cause Printer driver issue.
Solution Call Epson Support for Dot Matrix Printers at (562)276-4322 (M-F 6AM-6PM PT)