A01108

9/9/2003

9/9/2003

CAR_PRO Version 2003.008

CLOSED

All three PCs lockup at 30% and the host get a GPF the shows an error in msrd2x35.dll

All three PCs lockup at 30% and the host get a GPF the shows an error in msrd2x35.dll. Also all 3 machines show as Host.

Someone had made shortcuts on clients to the carpro.exe on the host and also we think there was a problem or coruption in the databases.

run mkclient.exe on all clients and delete the CAR_PRO regitry folder then repair databases on host an then retry going into carpro. This problem also occurred at Millenium and just a database repair fixed it. The client shorcuts were all fine.

Knowledge Base Article
Article#	A01108
Date	9/9/2003
Applies To	CAR_PRO Version 2003.008
Status	CLOSED

Description	All three PCs lockup at 30% and the host get a GPF the shows an error in msrd2x35.dll
Symptoms	All three PCs lockup at 30% and the host get a GPF the shows an error in msrd2x35.dll. Also all 3 machines show as Host.
Cause	Someone had made shortcuts on clients to the carpro.exe on the host and also we think there was a problem or coruption in the databases.
Solution	run mkclient.exe on all clients and delete the CAR_PRO regitry folder then repair databases on host an then retry going into carpro. This problem also occurred at Millenium and just a database repair fixed it. The client shorcuts were all fine.