A01111

2/19/2004

2/19/2004

CAR_PRO Version 03.08

CLOSED

When trying to post a sale to QuickBooks th user gets an error # -2147220487.

Thier accountant set up the deal defaults in Carpro and we determined that all the accounts were correct. They had no problem posting expenses or vehicle purchases and some deals posted fine. Also deals that would not post did balance out using the balance test.

After reviewing the customers Carpro database it was dicovered that the had an "&" in the name of some of the accounts. This character has a special meaning in XML and Carpro doesn't have a routine to handle them.

Have end user remove any "&" characters from thier accout names in QuickBooks.

Knowledge Base Article
Article#	A01111
Date	2/19/2004
Applies To	CAR_PRO Version 03.08
Status	CLOSED

Description	When trying to post a sale to QuickBooks th user gets an error # -2147220487.
Symptoms	Thier accountant set up the deal defaults in Carpro and we determined that all the accounts were correct. They had no problem posting expenses or vehicle purchases and some deals posted fine. Also deals that would not post did balance out using the balance test.
Cause	After reviewing the customers Carpro database it was dicovered that the had an "&" in the name of some of the accounts. This character has a special meaning in XML and Carpro doesn't have a routine to handle them.
Solution	Have end user remove any "&" characters from thier accout names in QuickBooks.