A01014

11/9/2001

11/9/2001

CAR_PRO Any Version

CLOSED

Only the top portion of the print form is printing correctly on longer forms such as Bank contracts.

When printing any form which is longer than 11 inches, only the top half was aligned properly. The bottom half of the form was all misaligned.

This is caused by an incorrectly configured printer.

To ensure the proper printing for your forms and reports it is important that your printer is properly configured for the CAR_PRO application. To configure the printer you must open your printer dialog, which can be accessible from your Windows® control panel. Windows®95 and Windows®98 Users Click the “Start” button and select “Settings” and then “Printers”, this will open the printers dialog. Next click on the printer icon for the appropriate printer with the right mouse button and select “Properties” from the pop-up menu. You should now be looking at the properties of the printer in which you intend to use with the CAR_PRO application. Next click the tab labeled “Paper” and select “Custom” paper size. This should open a dialog titled “User Defined Size”, on this screen enter the maximum width and length allowed by the printer and click “OK”. Next set the paper source to “Tractor” and if your printer dialog has a “Unprintable Area” or “Margins” button then click it and set all the margins (Top, Bottom, Left, Right) to “0.00” and click “OK”. Now click the “Apply” button. Next on the paper tab select “Letter” (8 ½ x 11 in.) as the paper size and click the “OK” button to close the printer dialog. Your printer is now properly configured for use with CAR_PRO.

Knowledge Base Article
Article#	A01014
Date	11/9/2001
Applies To	CAR_PRO Any Version
Status	CLOSED

Description	Only the top portion of the print form is printing correctly on longer forms such as Bank contracts.
Symptoms	When printing any form which is longer than 11 inches, only the top half was aligned properly. The bottom half of the form was all misaligned.
Cause	This is caused by an incorrectly configured printer.
Solution	To ensure the proper printing for your forms and reports it is important that your printer is properly configured for the CAR_PRO application. To configure the printer you must open your printer dialog, which can be accessible from your Windows® control panel. Windows®95 and Windows®98 Users Click the “Start” button and select “Settings” and then “Printers”, this will open the printers dialog. Next click on the printer icon for the appropriate printer with the right mouse button and select “Properties” from the pop-up menu. You should now be looking at the properties of the printer in which you intend to use with the CAR_PRO application. Next click the tab labeled “Paper” and select “Custom” paper size. This should open a dialog titled “User Defined Size”, on this screen enter the maximum width and length allowed by the printer and click “OK”. Next set the paper source to “Tractor” and if your printer dialog has a “Unprintable Area” or “Margins” button then click it and set all the margins (Top, Bottom, Left, Right) to “0.00” and click “OK”. Now click the “Apply” button. Next on the paper tab select “Letter” (8 ½ x 11 in.) as the paper size and click the “OK” button to close the printer dialog. Your printer is now properly configured for use with CAR_PRO.