Knowledge Base Article |
Article# |
A01123
|
Date |
4/13/2005
|
Applies To |
CAR_PRO Version 2003.005
|
Status |
CLOSED
|
|
Description |
CAR_PRO Notification are on main menu displays the default screen as if user has no active connection to the Internet.
|
Symptoms |
CAR_PRO Notification are on main menu displays the default screen as if user has no active connection to the Internet. The user had DSL and a good connection but it was as if the application could not detect it.
|
Cause |
Norton Utilities was blocking the Internet access for CAR_PRO.
|
Solution |
Disable Norton or reconfigure it to grant access to Internet by CAR_PRO.
|
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