A01127

1/13/2006

1/13/2006

CAR_PRO Any Version

CLOSED

Client machine loads extremely slow after update.

After updating a client PC to the latest version of CAR_PROŽ, it was loading unusually slow.

Some releases of the software require that the application creates new fields in the database. This operation can only be performed by the host machine and it can only be done if no other users are logged in to CAR_PROŽ. In this case the host was still running an older version of the application and so it could not create the new fields. With out them the client was trying to store info in fields that were not yet present, which was the cause of the slow load time.

Exit out of CAR_PROŽ on all machines and then update the host PC. Then simply load the application on the host. This action will create all the new fields and resolve the problem.

Knowledge Base Article
Article#	A01127
Date	1/13/2006
Applies To	CAR_PRO Any Version
Status	CLOSED

Description	Client machine loads extremely slow after update.
Symptoms	After updating a client PC to the latest version of CAR_PROŽ, it was loading unusually slow.
Cause	Some releases of the software require that the application creates new fields in the database. This operation can only be performed by the host machine and it can only be done if no other users are logged in to CAR_PROŽ. In this case the host was still running an older version of the application and so it could not create the new fields. With out them the client was trying to store info in fields that were not yet present, which was the cause of the slow load time.
Solution	Exit out of CAR_PROŽ on all machines and then update the host PC. Then simply load the application on the host. This action will create all the new fields and resolve the problem.