Knowledge Base Article |
Article# |
A01133
|
Date |
11/1/2006
|
Applies To |
CAR_PRO Any Version
|
Status |
CLOSED
|
|
Description |
Operation not allowed when object is open - error when user tries to obtain a license over the Internet.
|
Symptoms |
Operation not allowed when object is open - error when user tries to obtain a license over the Internet.
|
Cause |
Somehow the users Server Record got blanked out. The serverID was correct but all the data was blank on our website.
|
Solution |
Bring up the customers server record and fill in the correct data. Then retry the Internet license.
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