| Knowledge Base Article |
| Article# |
A01133
|
| Date |
11/1/2006
|
| Applies To |
CAR_PRO Any Version
|
| Status |
CLOSED
|
|
| Description |
Operation not allowed when object is open - error when user tries to obtain a license over the Internet.
|
| Symptoms |
Operation not allowed when object is open - error when user tries to obtain a license over the Internet.
|
| Cause |
Somehow the users Server Record got blanked out. The serverID was correct but all the data was blank on our website.
|
| Solution |
Bring up the customers server record and fill in the correct data. Then retry the Internet license.
|
| |