| Knowledge Base Article |
| Article# |
A01142
|
| Date |
5/2/2008
|
| Applies To |
CAR_PRO Any Version
|
| Status |
CLOSED
|
|
| Description |
User cannot access our company website.
|
| Symptoms |
When user tries to access our company website they get an error as if the site is down or does not exist.
|
| Cause |
Customer called Comcast and they walked them through a proceedure that fixed it.
|
| Solution |
Go to the Internet Options and delete all the cookies and temporary files. Then go to the Security and Privacy tabs and set them to the default level. Then close the browser and retry visiting our site.
|
| |