A01025

11/9/2001

11/9/2001

CAR_PRO Any Version

CLOSED

User receives a "Designer Widgets" or "Data Widgets" error message when trying to access various screens in CAR_PRO.

After normal use of the application the user receives a "Designer Widgets" or "Data Widgets" error message when trying to access various screens in CAR_PRO.

This problem has been known to occur immediately after the end user installs or updates NADA software. Both NADA and our software use controls obtained from Infragistics™ (formerly known as Sheridan Software). These controls should be registered on the end users PC as shared controls to avoid conflicts however it appears that NADA is not registering the controls properly.

One solution to the problem is to re-install CAR_PRO, which will re-register the controls in question. We have also posted PATCH4.EXE on our download page which will also fix the problem.

Knowledge Base Article
Article#	A01025
Date	11/9/2001
Applies To	CAR_PRO Any Version
Status	CLOSED

Description	User receives a "Designer Widgets" or "Data Widgets" error message when trying to access various screens in CAR_PRO.
Symptoms	After normal use of the application the user receives a "Designer Widgets" or "Data Widgets" error message when trying to access various screens in CAR_PRO.
Cause	This problem has been known to occur immediately after the end user installs or updates NADA software. Both NADA and our software use controls obtained from Infragistics™ (formerly known as Sheridan Software). These controls should be registered on the end users PC as shared controls to avoid conflicts however it appears that NADA is not registering the controls properly.
Solution	One solution to the problem is to re-install CAR_PRO, which will re-register the controls in question. We have also posted PATCH4.EXE on our download page which will also fix the problem.