Knowledge Base Article |
Article# |
A01028
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Date |
11/9/2001
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Applies To |
CAR_PRO Any Version
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Status |
CLOSED
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Description |
Unrecognized database format error message.
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Symptoms |
User gets an unrecognized database format error message when trying to navigate within the application.
|
Cause |
This problem is generally caused by a corruption in one of the database tables.
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Solution |
This problem can be solved by clicking on the "Utilities" button from the main menu and choosing "Repair Databases". IMPORTANT! Please have end user backup the data before performing the database repair.
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