Knowledge Base Article
Article# A01028
Date 11/9/2001
Applies To CAR_PRO Any Version
Description Unrecognized database format error message.
Symptoms User gets an unrecognized database format error message when trying to navigate within the application.
Cause This problem is generally caused by a corruption in one of the database tables.
Solution This problem can be solved by clicking on the "Utilities" button from the main menu and choosing "Repair Databases". IMPORTANT! Please have end user backup the data before performing the database repair.