Knowledge Base Article
Article# A01053
Date 2/11/2002
Applies To CAR_PRO Any Version
Status CLOSED
Description Runtime error - btn32a20.ocx or one of it's dependencies not correctly registered.
Symptoms When trying to enter the application after a fresh install the user receives a runtime error - btn32a20.ocx or one of it's dependencies not correctly registered.
Cause This problem is most likely due to the missing dependency file "ATL.DLL" which needs to be installed and registered on the target PC before btn32a20.ocx can registered.
Solution Distribute "ATL.DLL" to the users Windows\System folder and the re-run the CAR_PRO installation.