Knowledge Base Article |
Article# |
A01053
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Date |
2/11/2002
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Applies To |
CAR_PRO Any Version
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Status |
CLOSED
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Description |
Runtime error - btn32a20.ocx or one of it's dependencies not correctly registered.
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Symptoms |
When trying to enter the application after a fresh install the user receives a runtime error - btn32a20.ocx or one of it's dependencies not correctly registered.
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Cause |
This problem is most likely due to the missing dependency file "ATL.DLL" which needs to be installed and registered on the target PC before btn32a20.ocx can registered.
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Solution |
Distribute "ATL.DLL" to the users Windows\System folder and the re-run the CAR_PRO installation.
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