| Knowledge Base Article |
| Article# |
A01055
|
| Date |
2/20/2002
|
| Applies To |
CAR_PRO Any Version
|
| Status |
CLOSED
|
|
| Description |
User receives both GPF's and IPF's constantly on any given screen of CAR_PRO.
|
| Symptoms |
After using CAR_PRO for a long time with out any problems, the user started receiving both GPF's and IPF's everywhere in the program. The problem arose after their PC crashed and the hard drive was re-formatted and Windows 98 2nd edition was re-installed on same computer. Patch2 did not fix the problem and niether did trying several different combinations of MSVBVM50.DLL and MSVBVM60.DLL. The user's PC was a very old machine and first the mother board went bad, then the floppy drive and CD Rom stopped working, and then the hard drive crashed. The computer was totally rebuilt and then the GPF/IPF problem started.
|
| Cause |
The cause is believed to be linked somehow to a conflict with versions of MSVBVM50.DLL, MSVBVM60.DLL and some other unknown dll file.
|
| Solution |
The only solution that worked in this particular case was re-installing the program on a different PC.
|
| |