Knowledge Base Article |
Article# |
A01063
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Date |
3/18/2002
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Applies To |
CAR_PRO Version 2002.001
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Status |
CLOSED
|
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Description |
Some of the In-House deals show as paid in full even when no payments have been posted.
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Symptoms |
Some of the In-House deals show as paid in full even when no payments have been posted. In this case all the deals were 0% or no interest deals.
|
Cause |
The cause is un-known at this time however there is a solution to the problem.
|
Solution |
Delete the account details on the deals in question and the go back into the account details which will rebuild the deal and change it to active.
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