Knowledge Base Article
Article# A01063
Date 3/18/2002
Applies To CAR_PRO Version 2002.001
Status CLOSED
Description Some of the In-House deals show as paid in full even when no payments have been posted.
Symptoms Some of the In-House deals show as paid in full even when no payments have been posted. In this case all the deals were 0% or no interest deals.
Cause The cause is un-known at this time however there is a solution to the problem.
Solution Delete the account details on the deals in question and the go back into the account details which will rebuild the deal and change it to active.