A01069

4/11/2002

4/11/2002

CAR_PRO Version 2002.003

CLOSED

When printing forms the printer would skip or break in the middle of a line horizontally.

When printing forms the printer would skip or break in the middle of a line horizontally. This would throw of the alignment for the rest of the form below that point. This user has a Panosonic KX-P2023 printer and also had two other printer drivers installed (HP930 and HP1200).

According to Panasonic Tech Support, this is caused by a conflict with the HP drivers.

Remove all the HP drivers and also delete all the "HP*.VXD" files from the computer (most likely found in the C:\Windows\System\vmm32 folder). Panasonic also reccomends that you use the Epson Compatible 24 Pin driver instead of the Panasonic driver.

Knowledge Base Article
Article#	A01069
Date	4/11/2002
Applies To	CAR_PRO Version 2002.003
Status	CLOSED

Description	When printing forms the printer would skip or break in the middle of a line horizontally.
Symptoms	When printing forms the printer would skip or break in the middle of a line horizontally. This would throw of the alignment for the rest of the form below that point. This user has a Panosonic KX-P2023 printer and also had two other printer drivers installed (HP930 and HP1200).
Cause	According to Panasonic Tech Support, this is caused by a conflict with the HP drivers.
Solution	Remove all the HP drivers and also delete all the "HP*.VXD" files from the computer (most likely found in the C:\Windows\System\vmm32 folder). Panasonic also reccomends that you use the Epson Compatible 24 Pin driver instead of the Panasonic driver.