Knowledge Base Article
Article# A01069
Date 4/11/2002
Applies To CAR_PRO Version 2002.003
Status CLOSED
Description When printing forms the printer would skip or break in the middle of a line horizontally.
Symptoms When printing forms the printer would skip or break in the middle of a line horizontally. This would throw of the alignment for the rest of the form below that point. This user has a Panosonic KX-P2023 printer and also had two other printer drivers installed (HP930 and HP1200).
Cause According to Panasonic Tech Support, this is caused by a conflict with the HP drivers.
Solution Remove all the HP drivers and also delete all the "HP*.VXD" files from the computer (most likely found in the C:\Windows\System\vmm32 folder). Panasonic also reccomends that you use the Epson Compatible 24 Pin driver instead of the Panasonic driver.