Knowledge Base Article |
Article# |
A01069
|
Date |
4/11/2002
|
Applies To |
CAR_PRO Version 2002.003
|
Status |
CLOSED
|
|
Description |
When printing forms the printer would skip or break in the middle of a line horizontally.
|
Symptoms |
When printing forms the printer would skip or break in the middle of a line horizontally. This would throw of the alignment for the rest of the form below that point. This user has a Panosonic KX-P2023 printer and also had two other printer drivers installed (HP930 and HP1200).
|
Cause |
According to Panasonic Tech Support, this is caused by a conflict with the HP drivers.
|
Solution |
Remove all the HP drivers and also delete all the "HP*.VXD" files from the computer (most likely found in the C:\Windows\System\vmm32 folder). Panasonic also reccomends that you use the Epson Compatible 24 Pin driver instead of the Panasonic driver.
|
|