Knowledge Base Article
Article# A01072
Date 4/23/2002
Applies To CAR_PRO Version 2002.003
Status CLOSED
Description Runtime error 3020 when adding a vehicle in stock. 'Update or cancel update without add new or edit'
Symptoms End user gets tossed from program. Error tracking not effective. User can add a new deal and then add a vehicle for a temporary fix.
Cause This problem was determined to be caused when the user double clicks the "Selected" column of the inventory grid list on the Inventory Records screen. By design the program will bring up a vehicle record by double clicking the grid but the grid was remaining in "Edit" mode before recalling the record. This was putting a lock on the record so any changes were being discarded when the user clicked the "Ok" button.
Solution The problem was fixed in version 2002.003b through code which takes the grid out of "Edit" mode when the end user double clicks on the grid. Download and install version 2002.003 or higher to fix the problem. SEE ALSO ARTICLE# A01045