A01074

5/31/2002

5/31/2002

CAR_PRO Version 2002.004

CLOSED

CAR_PRO 2002.004+ locks up during loading at the 20% mark on client PC's.

CAR_PRO 2002.004+ locks up during loading at the 20% mark on client PC's. The host loads with no problem and if no other PC is running then the client also works fine.

Each time CAR_PRO is loaded on the Host PC at the 20% mark the program checks to see if new fields need to be added to the databases to accomodate program inhancements. This puts a lock on the database because the database cannot be in use when new fiels are added. The problem occures when somehow a copy of carpro.mdb get placed in the app path on a client machine. This fools the program into thinking it is the Host and so it trys to lock the database which in turn freezes the application.

Have the end user make everyone exit CAR_PRO. Then make sure that the client PC's do not have any MDB's files in the app folder and restart CAR_PRO.

Knowledge Base Article
Article#	A01074
Date	5/31/2002
Applies To	CAR_PRO Version 2002.004
Status	CLOSED

Description	CAR_PRO 2002.004+ locks up during loading at the 20% mark on client PC's.
Symptoms	CAR_PRO 2002.004+ locks up during loading at the 20% mark on client PC's. The host loads with no problem and if no other PC is running then the client also works fine.
Cause	Each time CAR_PRO is loaded on the Host PC at the 20% mark the program checks to see if new fields need to be added to the databases to accomodate program inhancements. This puts a lock on the database because the database cannot be in use when new fiels are added. The problem occures when somehow a copy of carpro.mdb get placed in the app path on a client machine. This fools the program into thinking it is the Host and so it trys to lock the database which in turn freezes the application.
Solution	Have the end user make everyone exit CAR_PRO. Then make sure that the client PC's do not have any MDB's files in the app folder and restart CAR_PRO.