Knowledge Base Articles | 148 Matching Records |
Article# | Description | Status | Applies To |
A01155 | Client gets an error similar to the following when trying to connect to Host PC...
You may not have permission to access this resource. Logon failure: user account restriction | CLOSED | CAR_PRO Any Version |
A01154 | Program crashes intermittently, usually when adding customer and ZipCode field gain focus. Also when using various dropdown grid controls. | CLOSED | CAR_PRO Any Version |
A01153 | Database coruptions occure when end user updates to IE7 or higher. | CLOSED | CAR_PRO Any Version |
A01152 | Error 20513 when trying to print plain paper form with embeded image on Windows 7. | CLOSED | CAR_PRO Any Version |
A01151 | crystal reports error 20535 when running any Crystal form or report on windows vista or higher. | CLOSED | CAR_PRO 2011.003 |
A01149 | Automation error when printing Plain Paper forms. | CLOSED | CAR_PRO Any Version |
A01148 | Unusually long delay when ever program goes from any sub screen to the Main Menu. | CLOSED | CAR_PRO Any Version |
A01147 | GPF - When trying to access the Prospect screen on WinXP. | CLOSED | 2008.016 |
A01146 | Crystal Error 20534 when printing forms. | CLOSED | CAR_PRO Any Version |
A01145 | Looking for object with ProgID: MSComctlLib.ImageListCtrl.2 error message while loading CAR_PRO at 30% | CLOSED | CAR_PRO Any Version |
A01144 | Program Not Authorized 50 | CLOSED | CAR_PRO Any Version |
A01143 | Print forms preview properly but some of the text will not print. | CLOSED | CAR_PRO Any Version |
A01142 | User cannot access our company website. | CLOSED | CAR_PRO Any Version |
A01140 | Cannot access CAR_PRO on two Vista machines at the same time. | CLOSED | CAR_PRO Any Version |
A01139 | Out of memory message at 10% while loading carpro | Opened - New | CAR_PRO Version 2008.003 |
A01138 | Could Not Start QuickBooks with XP | CLOSED | CAR_PRO Any Version |
A01137 | Cannot post to QuickBooks with VISTA. | CLOSED | CAR_PRO Any Version |
A01136 | Cannot access Billing screen. Program just locks up. | CLOSED | CAR_PRO Any Version |
A01135 | When trying to add a new deal on the Deal Records screen, the application instead pulls up an existing deal. | Opened | CAR_PRO Any Version |
A01134 | GPF / IPF when going from Deal Records to "Edit Vehicle Record" and then clicking on the "Expenses" button. Another tell-tale symptom of this problem is that the user gets a "No Current Record" message whenever they try to edit a vehicle that does not yet have any expenses. | CLOSED | CAR_PRO Any Version |
A01133 | Operation not allowed when object is open - error when user tries to obtain a license over the Internet. | CLOSED | CAR_PRO Any Version |
A01132 | Error# 20545 was generated by CrystalReport. Request cancelled by user. | CLOSED | CAR_PRO Any Version |
A01131 | Program not authorized [2] message on client PC. | CLOSED | 2006.001+ |
A01130 | When accessing expenses from the Deal Records screen, the program would bring up an incorrect stock number and then list every expense ever recorded in CAR_PRO. | CLOSED | CAR_PRO Any Version |
A01129 | Images on my website show up as just an "X". | CLOSED | CAR_PRO Any Version |
A01128 | Cannot load program on client PC. | CLOSED | 2005.001 Plus |
A01127 | Client machine loads extremely slow after update. | CLOSED | CAR_PRO Any Version |
A01126 | Nothing happens when user tries to upload new pictures to MyWebsite. | CLOSED | CAR_PRO Any Version |
A01125 | CAR_PRO hangs during loading at 50%. | CLOSED | CAR_PRO Version 2005.006 |
A01124 | Problems printing long forms on Okidata 320 Turbo. | CLOSED | CAR_PRO Version 2005.005 |
A01123 | CAR_PRO Notification are on main menu displays the default screen as if user has no active connection to the Internet. | CLOSED | CAR_PRO Version 2003.005 |
A01122 | General Protection Fault (GPF) at 30% while loading CAR_PRO. | CLOSED | CAR_PRO Version 2005.005 |
A01121 | Program Not Authorized [7] | CLOSED | CAR_PRO Version 2005.005 |
A01120 | General Protection Fault (GPF/IPF) when loading Billing screen. | CLOSED | CAR_PRO Any Version |
A01119 | Record Not found! error when trying to refresh QuickBooks accounts. | CLOSED | CAR_PRO Version 2005.004 |
A01118 | Unable to obtain licensing info from Host on Client. | CLOSED | CAR_PRO Version 2005.004 |
A01117 | Full CAR_PRO Installation hangs near end while trying to copy blip.wav file. | CLOSED | CAR_PRO Any Version |
A01116 | Error 429 ActiveX component cannot create object message when trying to send inventory to website. | CLOSED | CAR_PRO Version 2003.008 |
A01115 | Error 53 - File Not Found - is this a forms disk? message while trying to install forms that were downloaded from the DLC website.
| CLOSED | CAR_PRO Any Version |
A01114 | No CPServer in tray on host and Program Not Authorized 88. | CLOSED | CAR_PRO Any Version |
A01113 | Forms print twice | CLOSED | CAR_PRO Version 2002.004 |
A01112 | Unknown error occures when trying to refresh accounts from Quickbooks. | CLOSED | CAR_PRO Version 2003.008 |
A01111 | When trying to post a sale to QuickBooks th user gets an error # -2147220487. | CLOSED | CAR_PRO Version 03.08 |
A01110 | Cannot upload photos to MyWebsite | CLOSED | CAR_PRO Version 2003.002 |
A01108 | All three PCs lockup at 30% and the host get a GPF the shows an error in msrd2x35.dll | CLOSED | CAR_PRO Version 2003.008 |
A01107 | Client stops loading at 80 percent | CLOSED | CAR_PRO Version 2003.003 |
A01106 | With Windows XP and 2000 the printer does not recognize a custom paper size even after following the printer setup instructions in the CAR_PRO Help file. | CLOSED | CAR_PRO Any Version |
A01105 | When trying to edit some Inventory records the end user gets a "No current record" error, also getting a "Data Conversion" error when adding expenses. | CLOSED | CAR_PRO Version 2003.008 |
A01104 | Problem printing forms over 11 inches long on Okidata ML390 Turbo on Windows XP | CLOSED | CAR_PRO Version 2003.005 |
A01103 | Sending Inventory Photos to MyWebsite fails | CLOSED | CAR_PRO Version 2003.004 |
A01102 | When using the Wholesale Wizard if the user creates a batch with more then 8 vehicles then all the deals end up with the same stock number. | CLOSED | CAR_PRO Any Version |
A01101 | Using and "&" in a customer or vender name causes an error when posting data to QuickBooks. | CLOSED | CAR_PRO Version 2003.005 |
A01100 | When trying to print warranty application user gets a Crystal error "20507 - Invalid File" | CLOSED | AutoMate Version 3.005 |
A01099 | Error message... "Could not communicate with the CAR_PRO server! Make sure CPServer is running on the host machine and that the network connection is available!" when trying to access CAR_PRO on client PC. This dialog was the one with no place to store a Host IP address. | CLOSED | CAR_PRO Version 2003.005 |
A01098 | Connection error when trying to access application on client PC. | CLOSED | CAR_PRO Version 2002.004 |
A01095 | After updating to Version 2003.001 the user reports that cannot click on any buttons from the Main Menu. | CLOSED | CAR_PRO Version 2003.001 |
A01094 | Error 7 - Out of Memory when trying to print any form or report from with in CAR_PRO. | CLOSED | CAR_PRO Version 2002.004 |
A01093 | Cannot exit the Deal Records screen. | CLOSED | CAR_PRO Version 2002 |
A01092 | Program Not Authorized [88]! message when trying to enter program from client. | CLOSED | CAR_PRO Version 2002 |
A01091 | On Windows 2000 PC printer roller would spin for 30 seconds after printing a form. | CLOSED | CAR_PRO Version 2002.004 |
A01090 | Program Not Authorized![7] message when trying to access CAR_PRO on Client PC. | CLOSED | CAR_PRO Version 2002.004 |
A01089 | All Print forms print and preview incorrectly. | CLOSED | CAR_PRO Version 2002.004 |
A01088 | Program Not Authorized![7] message when trying to access CAR_PRO on host PC. | CLOSED | CAR_PRO Version 2002.004 |
A01087 | Cannot get update. Repeatedly says the Subscription has expired. | CLOSED | CAR_PRO Version 2002.001 |
A01086 | Vin-Decoder does not work even after running the VinFix.exe utility. | CLOSED | CAR_PRO Version 2002.004 |
A01085 | Host IP = UNAVAILABLE in information window of CPServer. | CLOSED | CAR_PRO Version 00.03 |
A01084 | Could not update or install CAR_PRO 2002.004 on a Windows NT 4.0 PC. | CLOSED | CAR_PRO Version 2002.003 |
A01083 | Could not renew license on client PC's. When using web licensing, everything looked like it was working fine but the licencing info was not saving on their end. | CLOSED | CAR_PRO Version 2002.003 |
A01082 | Error message... "Could not communicate with the CAR_PRO server! Make sure CPServer is running on the host machine and that the network connection is available!" when trying to access CAR_PRO on client PC. This dialog was the one with no place to store a Host IP address. | CLOSED | CAR_PRO Version 2002.004 |
A01081 | When running various reports the user gets the following error... Error 20515 "... The ) is missing" | CLOSED | CAR_PRO Version 2002.004 |
A01079 | When user put a check mark in the Missing Title box on the Inventory screen, nothing happens. | CLOSED | CAR_PRO Version 2002.004 |
A01078 | When running full setup the end user encounters the following error...
"Can Not Run Unicode Version of Atl.dll on Win 95 Please Install the Correct Version" | CLOSED | CAR_PRO Version 2002.004 |
A01077 | Could not save MOB Life Rates in database. | CLOSED | 2002.004 |
A01076 | Microsoft dao database engine error. The database is in use by another user or you don't have permission | CLOSED | CAR_PRO Any Version |
A01075 | CANNOT ACCESS SECURITY FEATURES USING DEFAULT OWNER'S PASSWORD OF CARPRO. | CLOSED | CAR_PRO Version 01.01 |
A01074 | CAR_PRO 2002.004+ locks up during loading at the 20% mark on client PC's. | CLOSED | CAR_PRO Version 2002.004 |
A01073 | User can access the application but when they click buttons on the main menu nothing happens. | CLOSED | CAR_PRO Version Any |
A01072 | Runtime error 3020 when adding a vehicle in stock. 'Update or cancel update without add new or edit' | CLOSED | CAR_PRO Version 2002.003 |
A01071 | Program Not Authorized [88]! on Windows 2000 PC | CLOSED | CAR_PRO Version 2002.001 |
A01070 | Error# 5 Invalid proceedure or argument error when trying to obtain licence over Internet | CLOSED | Automate Any Version |
A01069 | When printing forms the printer would skip or break in the middle of a line horizontally. | CLOSED | CAR_PRO Version 2002.003 |
A01069 | Cannot access CAR_PRO on client PC. "Could not communicate with CPServer..." dialog pops up and the IP address is blank. | CLOSED | CAR_PRO Version 2002.003 |
A01068 | Program Not Authorized [88]! message after updating to 2002.003 | CLOSED | CAR_PRO Version 2002.003 |
A01067 | Cannot access the program... Program Not Authorized [3]! message. | CLOSED | CAR_PRO Version 2002 |
A01066 | Error 429 Active X Component can't create object. | CLOSED | AutoMate Version 03.02 |
A01065 | WHEN TRYING TO CONNECT TO WEB SERVER USER GETS A ERROR 2147467259. | Closed | AutoMate Version 03.02 |
A01064 | Unable to print reports which are 2 or more pages with Windows XP. | CLOSED | CAR_PRO |
A01063 | Some of the In-House deals show as paid in full even when no payments have been posted. | CLOSED | CAR_PRO Version 2002.001 |
A01062 | Cannot run unicode version of ATL.DLL on Windows 95. | CLOSED | CAR_PRO Version 01.04 |
A01061 | Cannot find In-Hosue deals on the In-House screen. | CLOSED | CAR_PRO Version 00.04 |
A01060 | Cannot access the Credit Bureau screen. | CLOSED | CAR_PRO Version 2002.002 |
A01059 | How do I sort the Selected Inventory report? | CLOSED | CAR_PRO Version 2002 |
A01058 | "Program Not Authorized! [88]" message. | CLOSED | CAR_PRO Version 2002.001 |
A01057 | The panel at the top of the Inventory Editor screen which indicates when and who a vehicle is sold to displayes incorrect information. | CLOSED | CAR_PRO Version 2002.001 |
A01056 | Could not run credit bureau report, the Send button is disabled. | CLOSED | CAR_PRO Version 2002.002 or Less |
A01055 | User receives both GPF's and IPF's constantly on any given screen of CAR_PRO. | CLOSED | CAR_PRO Any Version |
A01054 | "Method ` of object ` Failed" message when trying to obtain license over the Internet. | CLOSED | CAR_PRO 2002.001 and higher |
A01053 | Runtime error - btn32a20.ocx or one of it's dependencies not correctly registered. | CLOSED | CAR_PRO Any Version |
A01052 | Couldn't connect to remote server. This happened while trying to transmit sales to server. | CLOSED | AutoMate Version 3.002 |
A01050 | CAR_PRO Locks up at 95% after updating from older version. | CLOSED | CAR_PRO Version 2002 |
A01049 | Error# 424 - Object Required! Message encountered when trying to send Inventory records to web. | CLOSED | CAR_PRO Version 2002.001+ |
A01048 | Unable to connect to remote server! Please make sure you have an active Internet connection and try again! | CLOSED | CAR_PRO Version 2002.001 |
A01047 | From reports screen if you choose "Last Month" the program sets the date to the wrong year. | CLOSED | CAR_PRO Version 2002.001 or less |
A01046 | A blank "Notice" dialog with Information icon appears on Warranty Sales screen. | CLOSED | AUTOMATE |
A01045 | Unable to edit various Inventory records. Program just fails to save changes. | CLOSED | CAR_PRO Version 2002.002 |
A01044 | Client machine does not retain Host IP address for CPServer. | CLOSED | CAR_PRO Version 00.04 |
A01043 | Couldn't find installable ISAM error after new update. | CLOSED | CAR_PRO Any Version |
A01042 | Descrepency in Interest charges on in-house finance deal. The actual amount of interest that is collected does not match the amount displayed on the Deal Info - Finance tab. | CLOSED | CAR_PRO Any Version |
A01041 | Deal recap report prints blank. | CLOSED | CAR_PRO Version 2000.004 or lower |
A01039 | Unable to post pick up payments correctly on an In-House deal. | CLOSED | CAR_PRO Version 01.01 |
A01038 | How to create custom Forms or paper sizes in Windows NT 4.0 and Windows 2000.
| CLOSED | ALL SOFTWARE |
A01037 | When trying to log-on with certain passwords causes a connection error with CPServer.
| CLOSED | CAR_PRO Version 2000.03 of higher |
A01036 | When entering a decimal point in any field on the Finance tab of the Deal Records screen the cursor jumps to the beginning of the field and the decimal point disappears.
| CLOSED | CAR_PRO Unknown Version |
A01035 | Payments due, not showing on the Post Payments tab of the Account Details screen.
| CLOSED | CAR_PRO Any Version |
A01034 | No buttons visible on the main menu.
| CLOSED | CAR_PRO Version 2001.04 of higher |
A01033 | Cannot issue a license. User gets the following message... "Unable to issue license at this time". | CLOSED | CAR_PRO Version 2000.03 of higher |
A01032 | User reports when printing an amortization schedule the report prints double entries for each interval in term of the loan.
| CLOSED | CAR_PRO Any Version |
A01031 | User with Windows 2000 gets connection error message and must click "Retry" many time to gain access to CAR_PRO. | CLOSED | CAR_PRO Version 2000.04 or higher |
A01030 | Cannot add a new vehicle on the Inventory Records screen.
| CLOSED | CAR_PRO Any Version |
A01029 | System launches a Internet dial up dialog whenever the end user tries to access CAR_PRO.
| CLOSED | CAR_PRO Version 2000.003 or higher |
A01028 | Unrecognized database format error message.
| CLOSED | CAR_PRO Any Version |
A01027 | User could not request a credit report from client machine.
| CLOSED | CAR_PRO Version 2000.05 or higher |
A01026 | System locks up when user tries to edit or add new deals from Deal Records screen.
| CLOSED | CAR_PRO Any Version |
A01025 | User receives a "Designer Widgets" or "Data Widgets" error message when trying to access various screens in CAR_PRO.
| CLOSED | CAR_PRO Any Version |
A01024 | User receives the message: "This Custom Report Is Unauthorized!" when trying to print a report.
| CLOSED | CAR_PRO Any Version |
A01023 | "Error 524 was generated by CAR_PRO - No current record" when printing reports after updating from an older version to 2001.03.
| CLOSED | CAR_PRO Any Version |
A01022 | Cannot add a new deal on the Deal Records screen.
| CLOSED | CAR_PRO Any Version |
A01021 | Cannot access program and user gets a message indicating that they will need to wait for another user to exit the program before they can continue.
| CLOSED | CAR_PRO Any Version |
A01020 | Cannot access program, instead user is brought to the License Configuration screen. | CLOSED | CAR_PRO VERSION 2001.02 or lower |
A01019 | "Program Not Authorized! [88]" message. | CLOSED | CAR_PRO VERSION 2000.04 or higher |
A01018 | When trying to access CAR_PRO the user gets the message "Could not communicate with the CAR_PRO server! Make sure CPServer is running on the host machine and that the network connection is available!"
| CLOSED | CAR_PRO 2000.04 or higher |
A01017 | Unable to post payments properly on Account Details screen.
| CLOSED | CAR_PRO VERSION 2001.02 or lower |
A01016 | Running CAR_PRO Update kills license. | CLOSED | CAR_PRO 2000.04 OR HIGHER |
A01015 | Cannot access CAR_PRO from client machine on network. | CLOSED | CAR_PRO Any Version |
A01014 | Only the top portion of the print form is printing correctly on longer forms such as Bank contracts. | CLOSED | CAR_PRO Any Version |
A01013 | Information is clipped at page break on various reports. | CLOSED | CAR_PRO Any Version |
A01012 | General Protection Fault (GPF) or Fatal Exception Error when clicking "Done" button. | CLOSED | CAR_PRO Any Version |
A01011 | Life insurance premiums are calculating low by 15 to 25 dollars. | CLOSED | CAR_PRO Any Version |
A01010 | Error 595 when printing Inventory report. | CLOSED | CAR_PRO Any Version |
A01009 | Inaccurate cost adjustment value pops up on new record. | CLOSED | CAR_PRO Any Version |
A01008 | WIN32 Not Valid Application. | CLOSED | CAR_PRO Any Version |
A01007 | Printer continues to feed for quite some time after print form has printed. | CLOSED | CAR_PRO Any Version |
A01006 | Suddenly cannot print any reports or print forms. | CLOSED | CAR_PRO Any Version |
A01005 | "Feature Not Available" message on Deal Editor or Inventory screen. | CLOSED | CAR_PRO Any Version |
A01004 | Edge of print form or report is clipped off. | CLOSED | CAR_PRO Any Version |
A01003 | Error# 6 was generated by CAR_PRO Overflow when printing a report or print form.
| CLOSED | CAR_PRO Any Version |
A01002 | Error "509" or "Invalid Field Name" error when printing a report | CLOSED | CAR_PRO Any Version |
A01001 | Error 525 when printing or previewing any print forms or reports | CLOSED | CAR_PRO Any Version |
148 Matching Records |